Kruusn Quilt Shop Privacy Policy

Privacy Policy

Effective Date: June 23, 2026

At Kruusn Quilt Shop, your trust matters to us. Whether you are shopping online, signing up for our email list, registering for a class, joining us for a retreat, or visiting us in person, we want you to feel comfortable knowing how your information is collected and used.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Who We Are

Kruusn Quilt Shop
92772 Cape Arago Hwy
Coos Bay, Oregon
Phone: 541-808-9972
Email: lindamason@kruusn.com
Website: www.kruusn.com

Information We Collect

We may collect personal information when you:

 * Place an order online or in-store

 * Sign up for our email newsletter

 * Register for a class, event, retreat, giveaway, or promotion

 * Contact us by phone, email, website form, or social media

 * Interact with our website or marketing emails

This information may include:

 * Name

 * Email address

 * Phone number

 * Billing and shipping address

 * Order history

 * Class, event, or retreat registration details

 * Email preferences, such as General Interest, Local, or Machine Embroidery

 * Payment information processed through secure third-party providers

 * Website usage information, such as pages visited, browser type, and general location data

 * We do not store full credit card numbers on our own systems.

How We Use Your Information

We use your information to:

 * Process and fulfill orders

 * Communicate with you about purchases, classes, events, retreats, or giveaways

 * Send newsletters, promotions, updates, and shop announcements

 * Personalize emails based on your interests

 * Improve our website, products, classes, and customer experience

 * Respond to questions or customer service requests

 * Prevent fraud and protect our business

 * Meet legal, tax, and recordkeeping obligations

Our goal is to keep you connected with helpful, relevant Kruusn Quilt Shop information, not to clutter your inbox.

Email Marketing

When you sign up for our email list, we may send you newsletters, shop updates, product announcements, class information, promotions, and special offers.

We use Flodesk to help manage our email marketing, signup forms, segments, and automated email sequences.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email. You may also contact us directly if you need help updating your email preferences.

How We Share Information

We do not sell customer mailing lists.

We may share information only when needed to operate our business, including with:

 * Website and e-commerce service providers

 * Payment processors

 * Shipping carriers

 * Email marketing platforms, including Flodesk

 * Analytics or website support providers

 * Professional advisors, such as accountants or legal professionals

 * Law enforcement or government agencies, when required by law

These providers only receive the information needed to perform their services.

Cookies and Website Tracking

Our website may use cookies or similar technologies to help the site function, understand how visitors use the site, improve shopping features, and measure marketing performance.

You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

Your Choices

You may contact us to:

 * Update or correct your information

 * Ask what information we have about you

 * Request that we delete your information, when legally possible

 * Unsubscribe from marketing emails

 * Update your email preferences

To make a request, contact us at:

lindamason@kruusn.com
or call 541-808-9972

We may need to verify your identity before completing certain requests.

Oregon Privacy Rights

If applicable privacy laws apply to your information, you may have additional rights, including the right to access, correct, delete, or opt out of certain uses of your personal data.

Kruusn Quilt Shop will make reasonable efforts to honor privacy requests in accordance with applicable law.

Children’s Privacy

Our website, email list, and services are intended for adults and families shopping for quilting, sewing, embroidery, and creative supplies. We do not knowingly collect personal information from children under 13.

Data Security

We take reasonable steps to protect your personal information. However, no website, email system, or online transaction method is completely secure. Please use care when sharing information online.

How Long We Keep Information

We keep customer information only as long as needed for business purposes, including order history, customer service, tax records, legal obligations, email preferences, and shop communication.

Links to Other Websites

Our website or emails may include links to other websites, such as vendors, pattern designers, social media platforms, or partner resources. We are not responsible for the privacy practices of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

Contact Us

Questions about this Privacy Policy? Please contact us:

Kruusn Quilt Shop
92772 Cape Arago Hwy
Coos Bay, Oregon
Phone: 541-808-9972
Email: lindamason@kruusn.com
Website: www.kruusn.com